Ron Bollen, Founder
Meet Ron Bollen, the visionary founder and esteemed member of our board.
Beginning his career in advertising he found a gap in the loyalty sector where programmes’ were limiting and often disincentivised the programmes’ clients, staff or customers. This made him eager to cultivate his own loyalty business, one that would effectively develop, implement and manage successful innovative loyalty and incentive programmes. He believes that supporting your clients and staff through an unparalleled programme enables the ability to build, strengthen and enhance relationships. That is the energy that sets IML apart.
With a passion for this industry that spans over three decades, Ron was at the forefront of shaping its landscape. As a true trailblazer, he recognized the potential for enhancing relationships between businesses and their people through loyalty programs. Ron's visionary leadership and innovative thinking paved the way for our company's success today. While Ron has transitioned to a role on the board, his invaluable insights and expertise continue to guide us towards new horizons. His enduring commitment to our mission and unwavering dedication to our clients make him an integral part of our journey. We are grateful to have Ron Bollen as an esteemed member of our team, and his legacy of vision and innovation remains at the heart of our company's values and ethos.
Vicki Bollen, Director of Marketing
With a remarkable entrepreneurial background, Vicki brings a wealth of experience and expertise to our team. Having owned and successfully sold multiple companies in the travel industry, she possesses a deep understanding of market dynamics and customer engagement strategies. Vicki's exceptional business acumen and keen eye for opportunities led her to join our company 15 years ago, where she has made a profound impact on our growth and success.
As the Director of Marketing, Vicki drives our strategic marketing initiatives, leveraging her extensive knowledge and insights to create innovative campaigns and drive customer acquisition. Her invaluable contributions to our board further enrich our strategic decision-making and guide our future direction. Vicki's unwavering commitment to excellence, coupled with her passion for creating meaningful connections, has solidified her position as a respected leader in our industry. We are privileged to have Vicki Bollen as a driving force behind our marketing efforts, propelling us towards continued success and growth.
Victoria Siu, General Manager
Victoria's journey with IML began in 2010 when she joined as a Program Coordinator. Through her dedication, expertise, and unwavering commitment, she has risen through the ranks, ultimately assuming the role of General Manager.
With a deep understanding of loyalty programs from the ground up, Victoria possesses comprehensive knowledge and experience in every aspect of our industry. Her hands-on experience and relentless pursuit of excellence make her a true authority in the field. In recognition of her outstanding contributions, Victoria has become a member of our board, reflecting her invaluable insights and strategic acumen.
More recently, she has also become a shareholder, further cementing her dedication and commitment to our company's success. Victoria's leadership, combined with her passion for fostering meaningful relationships, drives our team to new heights. Her vision and expertise continue to shape our company's trajectory, ensuring our clients receive unparalleled service and results. We are fortunate to have Victoria Siu as our General Manager, guiding our company towards continued growth and success.